Services

What we do

Cityrun offers a cost effective and fast parcel delivery service. Here at cityrun, our customers are central to our overall business plan and model. The cityrun model is an on-demand pick-up service that allows our customers request for parcels to be picked up and delivered to and from most locations in Lagos

You can always count on Cityrun to deliver.

With cityrun’s dedicated service, our customers receive the following services:

  • On demand or schedule services (Pick Up & Delivery)
  • Simple and flexible booking options (phone & online)
  • Fully trained, professional, uniformed couriers specialised in responding to urgent requests
  • SMS or Email Proof of Deliver (POD) notification for updates and peace of mind.
  • Tailored services to suit personal and/or business needs.

By offering a variety of delivery options we are able to achieve the standards expected of us by our customers. A cross section of our services can be found below:

Same Day Delivery

Cityrun offers a Same Day Delivery service designed for customers who have urgent and pressing needs. You can use our Same Day to delivery time-critical items ranging from parcels to confidential documents. All items picked up will be delivered in a timely manner on the same day (excluding weekends)

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Standard Delivery

No immediate hurry for delivery? No problem, there’s a service for that! Our Standard Delivery option offers the most cost effective solution in the market. Our customers will enjoy the expertise of our trained and professional couriers, the safety and reliability of our brand all for suitable and affordable prices. Items sent using this service can be expected to be delivered with 3 – 5 working days.

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Next Day Delivery

Our Next Day Delivery service is ideal for customers who send small, medium or large parcels with consignments that have flexible & less urgent deadlines. This is an overnight delivery service.

All consignments are picked up during one of our designated pick up windows and taken back to the main depot for safe & secure storage. They are then dispatched the following morning for delivery within the corresponding delivery window.

  • Pickup Time Delivery Window
  • 8:00am – 11:00am Next Day before 9:00am
  • 12:00pm – 2:30pm Next Day by Noon
  • 3:30pm – 5:30pm Next day by 6:00pm
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Multi Drop Delivery

Do you have wedding invites to send out? Perhaps, you are a business looking to deliver to multiple customers all on the same day or throughout the week? Have you run out of options to make this cost effective and efficient? Cityrun is here to offer you the multi-drop service that caters to your needs! Our dedicated team of courier dispatchers will be available to deliver your consignments quickly and efficiently. For businesses and/or repeat clients using this service, you will be assigned a rider who will build a professional, working relationship with you.

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Contract Services

Cityrun designed this service with business owners and start-up firms in mind. We understand that our clients need to set collections on a regular basis at specific times.

If you have a regular destination for your consignments, from event planners to florists to retail stores, on a daily, weekly or monthly basis, this package is for you. Our contract service is flexible to adapt to changes in your delivery patterns and will offer you:

  • An efficient and clockwork service designed to cater to your courier service needs.
  • Accountability, audit and effective management of your deliveries.
  • Ability to respond quickly to your customers requests and enables your company gain customer trust and satisfaction.
  • Real time updates and tracking.

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